Jason Houle is a web developer living in the United States. A few days ago, suffering from unexplained knee pain, he typed “knee pain” into Google’s search engine. And he admits having been surprised by the message which is appeared on his screen. Below the health article on knee pain, a tip appeared: “Based on your research, we believe you are looking for information on a health problem. We suggest you get in touch with health specialists via video chat. All consultation costs are covered by Google during this trial period. “
Live video chat or make an appointment with a specialist
“When you are looking for basic health information – for example on insomnia or food poisoning – our goal is to provide you with the most useful information,” a Google spokesperson said in a statement. . “We are testing this new feature to see if it can be useful to Internet users. Based on research, we either offer a live video chat or we offer to make an appointment with a healthcare professional.”
For now, this feature is being tested only in two US states: California and Massachussets where Google has partnered with several telehealth companies.
If this service were offered in France, would you use it? Talk about it on our forum
