Electric bicycles: what are common problems?

The Netherlands currently has almost 5 million electric bicycles. Together, the e-bikes account for a market value of almost 9.5 billion euros. It is therefore not surprising that we see an electric bicycle on almost every corner.

It is logical that more can break with an electric bicycle than with a normal bicycle. An electric bicycle has more parts. Think, for example, of the display, the battery and the motor. These parts are not available on a normal bicycle!

In this article you can read the most common problems with an electric bicycle and solutions to solve the problem.

Common problems with an electric bicycle

Have you purchased a nice electric bicycle that fully meets your wishes and requirements? For example the Batavus Tuesday E-go Exclusive 2022? This Batavus e-bike is a light and manoeuvrable city bike, with a Bosch Active Plus mid-motor.

Are you experiencing problems with your electric bicycle and will this happen within 2 to 3 years after purchase? Don’t forget that you always have to go back to the dealer where you bought your bike. They can often solve the problems for you. Sometimes the problems are still covered by the so-called factory warranty. Then the repair is completely free!

Read more about the costs involved with an electric bicycle in this article.

Front wheel motor makes a rattling sound

Many front wheel motors on an electric bicycle have gears made of plastic. These gears can wear out over time or break off completely. You can hear this by a rattling sound in your front wheel.

It is possible to repair the engines, but in most cases it is still advised to replace a front wheel. These repair costs can run from 300 to 500 euros.

Pedal support is missing

Do you notice that your pedal support is occasionally lost or that the pedal support falters a bit along the way? Then this may be due to a problem in a sensor. With a front wheel motor it is often the rotation sensor that can falter.

It is possible to clean this sensor. You can find the rotation sensor near your bottom bracket. If it is dirty, it may indeed be the case that this is causing the hitch. Do you have a mid-engine? Then there is often more to it than a sensor that is contaminated. Always check whether the bicycle’s plug is properly pressed together. Sometimes this also helps to solve the problem.

Display stutter

Does your display sometimes turn off completely or does your display not work at all? Displays are often easy to remove, due to the theft sensitivity. Do you do this often? Then your display can become a weak spot. Contacts are broken in the long term by disconnecting and connecting.

Do you want to prevent hiccups in your display? Then make sure that the copper-colored dots on the back of your display are clean. Do you see a little filth? Then clean the contact points well with a piece of steel wool or sandpaper. Do this carefully and do not damage the rest of your display!

rattling battery

Is your battery of your electric bicycle attached to the bottom of your luggage carrier and does it rattle while cycling? Then it is possible that your battery is not installed correctly. Fix this by raising one of the attachment points.

Do you want to increase the attachment points? Then follow the 4 steps below:

Step 1: Pull the battery out of the cradle

Step 2: Loosen 1 of the mounting bolts. An electric bicycle often has 4 of these bolts.

Step 3: Place a kind of ring under the battery sled, between the sled and the frame

Step 4: Reinstall the mounting bolt you loosened in step 2! Sometimes 1 ring is enough, but you may also need several before you notice a difference.

Warranty at Fietsvoordeelshop.nl

If you purchase a bicycle at Fietsvoordeelshop.nl, you are entitled to 2 years as standard warranty on the most important parts. Think, for example, of the motor or the battery. With an e-bike with a Bosch or Shimano motor, this is 5 years warranty.

Want to try an electric bike? Make a without obligation and completely free of charge appointment for a test drive Bee one of the physical stores of Fietsvoordeelshop.nl near you!