Contesting a ticket won’t be as tedious as before! It is in any case the promise of the government which has just launched a platform specifically designed for the appeals of the license points. This should help reduce response times and administrative procedures.
The government is gradually renewing its automobile-related online services. After the ANTS site, it is the interdepartmental delegation for road safety that has taken the plunge in order to centralize complaints related to driving licenses. No more sending letters then waiting for a response, in vain most of the time, the actions are done directly on the site or via the referral to the corresponding services.
4 possible choices depending on the complaint
The website recourse.permisdeconduire.gouv.fr was launched on March 17. It now includes all requests, disputes and information revolving around the permit. The objective is clear: “improve and speed up the processing of complaints” as well as “answer various questions concerning the driving license”.
The site offers 4 main themes (see image above), then divided according to the reason for the request around the driving license. “Depending on the cases to be dealt with, the site directs the requester and allows a complaint to be lodged directly”. In this case, after adding information about your identity, supporting documents may be requested and should be included as attachments. The government also specifies that an “agent (lawyer) can also take charge of this process, identifying himself as such”. And the great novelty is that all this is done on the new domain name, without the need to create an account beforehand.
Direct referral links
If the case in question requires a change of service, the permit appeal site sends you directly to the right address. For example, to check your points balance, the site redirects you to the official Telepoints site. In the event of a document error, the ANTS will be advised and the ANTI will take over if you have questions about a particular offence.
In all cases, the government hopes to drastically reduce the sometimes lengthy response times. The site guarantees that the motorist “will receive the decision by post, to the address he has indicated. The National Office of Driving Rights (BNDC) has two months to respond”. Hopefully the results will live up to expectations…
