A 62-year-old woman died of a heart attack in September, near Belfort. His daughter, who had joined the SAMU several times, filed a complaint for manslaughter.
Nearly two years after the Naomi Musenga affair, this young woman who died a few hours after having suffered the mockery of the operators of the 15th, the functioning of the SAMU is again called into question. On September 14, Edith Greffier, 62, died of a heart attack in the Territoire de Belfort. However, his daughter, Anne-Sophie Forni Greffier, tried to join the SAMU on several occasions. And help took a long time to arrive.
“There are a lot of gastros right now”
Anne-Sophie Forni Registrar called 15 for the first time around 3:22 p.m. She first explains to an operator that her mother is not feeling well, that her left arm has been hurting for about ten minutes, that she is pale. The woman specifies that her mother suffers from hypertension. The operator passes him a regulating doctor, who again asks for the symptoms. At the end of this conversation, the doctor concludes: “We are going to see her since she is not feeling well. You know, there are a lot of gastros going on right now.”
The family performs heart massage
At 3:39 p.m., Anne-Sophie Forni Registrar called back on the 15th because her mother was feeling less and less well. She then asks where the emergency services are. An operator replies that the vehicle left five minutes earlier, and that it should be home soon. At 3:52 p.m., the woman panicked and called the SAMU. His mother is no longer breathing. The family begins to perform cardiac massage, assisted by the operator. A medical team is sent, in addition to the ambulance already on the way.
“If she dies it will be your fault”
At 4:05 p.m., the victim’s husband picks up the phone. The SAMU has still not arrived on site. “[Les ambulanciers] are resuscitating her there. Wait, I’ll see if they put the defibrillator. Yeah, they’re doing it to him. So where is the SAMU?”, he asks again. “The Samu will arrive sir”, retorts the regulator. The husband replies: “Since a while ago we have been taken on a boat. In five minutes he will arrive… I want the tapes. If she dies it will be your fault”. A few hours later, Edith Greffier died in the hospital center of Trévenans, near Belfort.
Only one SAMU center in the region
Two days later, his daughter filed a complaint for failure to assist a person in danger, later reclassified as manslaughter. “I expect them to admit their wrongs. I was clear about my mother’s symptoms, they went on to something else… I stayed close to my mother all the time. It took 40 minutes for an ambulance to arrive, an hour for the SAMU to arrive. I don’t understand”, confided Anne-Sophie Forni Registrar to France 3 Burgundy-Franche-Comte. Today, the Registrar family is calling for the reopening of an SAMU center in the north of the region. Since November 2015, calls for help from residents of the Territoire de Belfort have been centralized in a single call center, located 90 km from Besançon.
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