More data security, more information on the online optician: these are the main orientations of the law which comes into force from November 1st.
The online sale of glasses will be more strictly regulated. From this 1er November, opticians with a website and doing distance selling will have to provide a certain number of details for patients. They will also need to secure information and transactions.
The first part of the new measures, included in the Hamon law, concerns information relating to the optician himself. The owner of the site must indicate his registration number, as well as the name, address and company name of the company responsible for the distance selling activity – because it is not necessarily the optician. Another necessary clarification: the estimate, offered free of charge to the customer, the mention of the price including all taxes and delivery costs included.
But that’s not all. The law now requires online opticians to provide a hyperlink to the legislation in force on the optics, and another link giving access to the reporting procedures to the National Medicines Safety Agency.
Secure personal space
It is undoubtedly on data security that the law advances the most. Each online optician must provide the patient with a secure personal space for exchanges and transactions, as well as for the advice that the optician-eyewear is required to provide, and the transmission of the medical prescription. The site must, of course, specify how long the data in question will be kept.
Finally, with each sale of optical products, the optician must now recall the precautions for use and warnings relating to corrective contact lenses, corrective lenses and frames.
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