More than 40% of French people do not feel sufficiently informed about the cost of medical care and its support, according to the latest Barometer of patients’ rights published by the Interassociative Collective on Health (CISS). Nevertheless, the level of information on the price of medical care is increasingly satisfactory since 44% of French people felt poorly informed on the subject in 2009.
The study reveals disparities by age group. Thus, only 18% of 15-17 year olds believe that they are well informed about the cost of care and its support when they go to a health professional, against 21% of 18-24 year olds and 25- 34 years old, 23% of 35-49 year olds and 40% of 50-64 year olds.
Nevertheless, the French believe that they are particularly well informed on other subjects relating to health. Thus, 89% of those questioned felt that their doctor provided them with the information they needed concerning their state of health.
Similarly, 89% of French people believe that the care and treatment prescribed by their doctor meets their expectations, an increase of 2 points compared to 2009.
Finally, the French are increasingly better informed about the actions to be taken in the event of a problem related to an act of care. Thus, 70% of people questioned know what to do in the event of a complication following an act of care in 2010, compared to 62% in 2009.
This Barometer of patients’ rights, conducted by the LH2 institute at the request of the CISS, was carried out by telephone with a representative sample of the French population aged 15 and over than 1,052 people, on February 5 and 6, 2010.
